Service User's Group
South Tipperary General Hospital has a voluntary, functioning, consultative and participative service users' group developed and piloted in 1999. It is a permanent feature and contributor to developing services across programmes in South Tipperary.
The aim of the service users' forum is to encourage the public to be involved in the development and delivery of hospital services. It ensures that the views of patients and the wider public are taken into account in service planning and service delivery. It looks at issues surrounding quality developments and standard settings.
Members of this committee are currently on hospital subcommittees i.e. end of life, quality risk and patients safety. The members on the corporate hygiene committee participate in audits a number of times a year. They take part in many issues and projects e.g. disability awareness audit in relation to disability parking and hospital facilities of concern to service users who have disabilities.
They work with hospital management and staff continuously driving the quality improvements e.g. hygiene, outpatients' services. Members of staff from various disciplines attend regular service user meetings and there is a mutual feeling of respect and understanding by all parties who attend these meetings.
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